T-Mobile service back up after three hour outage

T-Mobile customers across the United States experienced a widespread outage on Tuesday, November 8, 2023, that lasted for approximately three hours.

The outage began at around 12:30 p.m. EST and affected customers in all 50 states. T-Mobile's network went down completely, preventing customers from making calls, sending text messages, or using data. The outage also affected T-Mobile's 911 service, causing some customers to be unable to reach emergency services.

T-Mobile has not yet released a statement explaining the cause of the outage. However, the company said that it is investigating the issue and working to restore service as quickly as possible. In the meantime, T-Mobile customers can stay updated on the status of the outage by visiting the company's website or by following T-Mobile on social media.

T-Mobile customers who were affected by the outage may be eligible for a refund or credit from the company.

To request a refund or credit, customers should contact T-Mobile customer service. Customers can also file a complaint with the Federal Communications Commission (FCC) if they believe that T-Mobile's outage violated their rights.

The T-Mobile outage is a reminder of the importance of having a backup plan in case of a network outage.

Customers who rely on their cell phones for emergency communications should consider having a landline or a satellite phone as a backup. Customers should also make sure that they have a list of important phone numbers written down in case they lose access to their cell phone.