T-Mobile Outage: Everything You Need to Know
What Happened?
On June 15, 2023, T-Mobile experienced a major nationwide outage that affected millions of customers. The outage began around 11:30 AM EST and lasted for several hours. During the outage, customers were unable to make calls, send texts, or access data.
What Caused the Outage?
The exact cause of the outage is still under investigation, but T-Mobile has said that it was caused by a "core network issue." This means that there was a problem with the infrastructure that connects T-Mobile's cell towers to the rest of the internet.
Who Was Affected?
The outage affected T-Mobile customers in all 50 states. The outage also affected T-Mobile's prepaid brands, including Metro by T-Mobile and Boost Mobile.
How Long Did the Outage Last?
The outage lasted for several hours. T-Mobile began to restore service around 5:00 PM EST, and most customers had their service restored by 8:00 PM EST.
What Can You Do If You're Affected?
If you're a T-Mobile customer and you're experiencing an outage, there are a few things you can do:
- Try restarting your phone.
- Check to see if there are any updates available for your phone.
- Contact T-Mobile customer service.
What's T-Mobile Doing to Fix the Problem?
T-Mobile is working to restore service as quickly as possible. The company has said that it is sending technicians to cell towers and other network facilities to fix the problem.
What's the Latest on the Outage?
For the latest updates on the outage, you can check T-Mobile's website or follow the company on social media.